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HosterOcean.com

Legal Information

Important legal documents, policies, and terms that govern our services and your relationship with HosterOcean.com

Last updated: January 23, 2025

Key Legal Highlights

Important information you should know

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Service Agreement

By subscribing to our services, you agree to:

  • Comply with all terms and conditions
  • Use services only for lawful purposes
  • Maintain account security and confidentiality
  • Not engage in prohibited activities
  • Accept our right to modify services
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30-Day Guarantee

Money-Back Guarantee:

  • 30-day money-back guarantee on eligible plans
  • Refund requests must be submitted within 30 days
  • Domain charges are non-refundable
  • Dedicated servers are non-refundable
  • Processing time: up to 14 business days
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Data Protection

Your Privacy Matters:

  • We protect your personal information
  • Secure payment processing
  • No sharing of data with third parties (except as required)
  • You control your data
  • Regular security updates and monitoring
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Service Limitations

Important Limitations:

  • Services provided "as-is" without warranties
  • No guarantee of backup availability
  • Subscribers responsible for their own backups
  • Resource usage limitations apply
  • Service modifications reserved by company
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Prohibited Uses

Activities Not Permitted:

  • Illegal or unauthorized purposes
  • File hosting or image hosting services
  • Spamming or unsolicited emails
  • Offensive or harmful content
  • Excessive resource usage
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Cancellation Process

How to Cancel:

  • Submit written request via email
  • Contact our Support Team
  • Cancellation effective upon receipt
  • Service fees prorated based on date
  • No cancellation fees for eligible services

Business Information

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Company Information

Legal Name: HosterOcean INTL Ltd.

Founded: 2015

Website: hosterocean.com

Email: info@hosterocean.com

Support: Available 24/7/365 through our customer portal

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Services Offered

HosterOcean.com provides the following services:

  • Shared Web Hosting
  • Reseller Hosting
  • VPS Hosting
  • Offshore Hosting
  • Offshore Reseller Hosting
  • Domain Registration
  • Domain Transfer
  • Server Management
  • Web Design & Development
  • Email Services
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Payment & Billing

Accepted Payment Methods:

  • Credit Cards (VISA, MasterCard, AMEX, Discover, JCB)
  • PayPal
  • Cryptocurrencies (Bitcoin, Ethereum, Monero, Litecoin)
  • Other payment gateways as available

Billing: Prices are subject to change with 30 days advance notice. All prices are in USD unless otherwise specified. Subscribers are responsible for reviewing billing information.

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Service Guarantees

  • Uptime: We strive for 99.9% uptime guarantee (see Terms & Conditions for details)
  • Support: 24/7 customer support via chat, email, and tickets
  • Migration: Free one-time migration service within 7 days of purchase
  • Refunds: 30-day money-back guarantee on eligible plans
  • Security: Regular security updates and monitoring

Questions About Our Legal Policies?

If you have any questions, concerns, or need clarification about our legal policies, terms, or practices, our legal team is here to help.